Question:

Do you think insurances will continue to raise deductibles and copay/co-insurance amounts?

Answer:

That has certainly been the trend over the past several years. It is likely that this same trend will continue.

Other insurance related trends include reduced coverage, more limitations in coverage such as services rendered, limited visits per year, and things of that nature. While this poses concern for providers, one lesson in this is that practices must be sure to focus more on those things that they can control.

In other words, evaluate your billing procedures, follow-up procedures, make sure that your billing team knows how to review EOBs for correct processing and is proactive in doing so, and make sure you have good procedures in place to maintain a healthy and manageable accounts receivable.

Certainly, if help is needed, reach out for guidance. ChiroCode (www.chirocode.com) offers weekly webinars that periodically cover these topics.